Manage enrollment

Request changes to a learner’s support.

Use this page to update learner details, request subject changes, adjust lesson support, pause tuition, or submit an enrollment cancellation request.

Request types

One form for important learner changes.

Enrollment changes affect scheduling, payment planning, tutor allocation, and learner progress. Please submit requests early so the academy can review and respond properly.

Update details

Change parent contact details, learner information, grade, curriculum, school, or academic background details.

Add or remove subjects

Request changes to the learner’s subject support or ask for guidance on an additional subject.

Schedule support

Request a schedule adjustment, additional lessons, exam preparation time, or a different support format.

Pause or cancel

Submit a formal pause or cancellation request so billing and lesson placement can be handled correctly.

Enrollment request form

Give enough detail for the academy to review the request properly.

Please complete the form with accurate learner and parent details. If the request affects payment, lesson attendance, cancellation, or monthly scheduling, submit it as early as possible.

Some requests may require confirmation from the academy before they take effect.

Use the parent or guardian details connected to the learner’s account.

ii.

Include the date from which the change should apply, especially for billing or cancellation requests.

iii.

Upload supporting documents only where they help us understand the request.

Parent / guardian details

Parent / Guardian Name

WhatsApp Number

Email Address

Learner details

Learner Name

Learner Surname

Current Grade

Curriculum

Current Subjects / Package

Request type

Select the option that best describes the change you need.

Update learner or parent details Add a subject Remove a subject Change group / 1-on-1 format Pause enrollment Cancel enrollment

Request details

Requested Effective Date

Urgency Level

Explain the Request

Preferred Times / Availability

Upload Supporting Document (Optional)

Notice acknowledgement

Important notice

Enrollment changes may affect billing, lesson access, class capacity, tutor allocation, and the learner’s reserved space.

Cancellation or termination requests definitely require 30 days’ written notice.
If 30 days’ notice is not given, a cancellation / termination fee of R240 will apply.
Group spaces are subject to availability and cannot always be restored once released.
Subject, package, pause, cancellation, and termination requests only take effect once confirmed by the academy.

I understand that this request is subject to review and may only take effect once confirmed by Boost Learning Academy. I also understand that cancellation or termination requests require 30 days’ written notice, and that a R240 cancellation / termination fee applies if 30 days’ notice is not given.

Review standard

Enrollment changes must protect both the learner and the programme.

Changes are handled carefully because they may affect tutor planning, class balance, monthly billing, and the learner’s academic routine.

We check academic impact.

Subject removals, support format changes, pauses, or cancellations may affect consistency and exam readiness.

ii.

We check availability.

Additional subjects, extra lessons, or new times depend on tutor and class capacity.

iii.

We check billing status.

Some requests may only be processed once outstanding payments or notice-period terms are resolved.

iv.

We confirm before applying changes.

Submitting this form creates a request. The change is not automatically active until confirmed by the academy.

Submit the request early so changes can be handled with care.

The academy will review the request and respond with the next step based on scheduling, billing, learner needs, and enrollment terms.